Debugging the Dreaded White Screen of Death

If you are here because you recently installed a plugin then take a look at this flow chart. Here are some basic steps you can follow to begin debugging a white screen of death if it’s not been caused by a new plugin being installed: SFTP to your document root (email support if you’ve lost […]

How can I migrate my site?

Depending on the size and complexity of your website we can help you migrate your site for free. If you wish to migrate your site on your own then you can follow one of the many tutorials. Here are a couple that are helpful: http://codex.wordpress.org/Moving_WordPress http://wp.tutsplus.com/tutorials/hosting/migrating-wordpress-across-hosts-servers-and-urls/ Some plugins that could help: http://wordpress.org/plugins/backwpup/

How often is my site backed up?

Backup are important so we take a multi-layered approach. The first is an enterprise level solution which encrypts all data and transfers the archives to Amazons S3. We retain 30 daily backups, and 15 weekly backups which will allow you to restore from archives that are up to 3 months old. The next layer of […]

When will my WordPress core get updated?

WordPress periodically releases maintenance updates. These are typically for significant bug fixes or security issues. Since these upgrades might have security implications, and because WordPress’s popularity makes it susceptible to an exploit being quickly released, we attempt to apply these upgrades as quickly as possible. Here’s what the different versions look like: Major release: 4.1 […]

Antispam Recommendations

Spam is a bummer, as I’m sure most of you agree. Here are some antispam tools we’ve personally used. This first one is great Anti-spam Pros super simple, no configuration integrates seamlessly with any theme free So far no cons. Crazy, I know. Another strategy is to use 2 plugins together. For example, I’ve had […]